Email & Communication: a pillar for each company
The secure professional messaging (business emails, @domain mailboxes) and communication tools (Teams, Slack, Zoom, video conferencing) are today at the heart of business performance. They are not only used to exchange emails: they structure the organisation, streamline collaboration and strengthen the customer relationship. Poorly configured messaging (SPF, DKIM, absent or incorrect DMARC) can quickly curb activity and damage brand image.
At Novaris, we help you get the most out of your messaging and communication tools by creating reliable and secure professional environments to ensure the continuity of your exchanges.
Professional messaging
Creating and programming your professional and secure messaging: creation of @domain mailboxes and complete configuration of records (MX, SPF, DKIM, DMARC, DNS).
Domain audit and correction (deliverability): verification and optimization of SPF, DKIM and DMARC parameters of an already existing domain (spam emails, reception problems).
Email migration: transfer of mailboxes, contacts and calendars with DNS switchover, MX reconfiguration and setting of email clients (Outlook, Gmail, Apple Mail) to a new solution (Microsoft 365, Google Workspace, OVH, etc.).
Collaboration tools
Deployment and configuration (Teams, Slack, Zoom): implementation of collaborative working environments (profiles, workspaces, admin, integration with professional messaging).
Marketing campaigns
Complete setup (Brevo, Mailchimp, Sendinblue): technical configuration, import of contacts, creation of a first model newsletter.
Management of campaigns on demand: sending regular newsletters with tracking of results (opening rate, clicks, clicks).
Specific needs
Special assistance, specific adjustments or mini-training according to your needs.
FAQ
1. Why do my professional emails arrive in spam?
Often due to a poorly configured domain (SPF, DKIM, missing or incorrect DMARC). We audit and correct your settings to ensure that your messages are readable.
2. How do I create an email address with my own domain name?
3. What is the difference between a free Gmail address and a professional email address?
A @yourdomain business address inspires confidence, protects your data and allows for advanced configuration (security, authentication, anti-spam). It is essential to communicate with your customers.
4. How do I migrate my d
Migration requires transferring your mailboxes, contacts and calendars, then adjusting DNS and MX. We ensure this transition without loss of data or interruption of service.
5. What does SPF, DKIM and DMARC mean?
These are security protocols that authenticate your emails. Without them, your messages may be rejected or usurped. We set them up or correct them to secure your communications.
6. How can I secure my email exchanges against usurpation?
Address usurpation happens when SPF, DKIM or DMARC are not configured. We secure your DNS settings to prevent others from sending emails on your behalf.
7. Which communication tools do I choose for my company?
The most used are Microsoft Teams, Slack and Zoom. We deploy and configure the tool adapted to your needs and your teams.
8. How to set up a professional newsletter?
Connect your domain to a platform (Mailchimp, Brevo, Sendinblue), import your contacts and create a template. We set up the set so that your campaigns are ready to send.
9. Why aren't my newsletters received by all my clients?
This is often a delivability problem related to poor domain authentication. We set your DNS and correctly link your mailing tools to improve reception.
10. What if my professional mailbox doesn't work anymore?
This can come from a full quota, a bad setting or a DNS problem. We intervene to diagnose and restore your boxes quickly.
